Privacy Policy

Who we are

SOLENE (“we”, “us”) operates this online store. We are established in Andorra · Italy.

• Legal name: SOLENE
• P.IVA: 16030640938 (IT16030640938)
• Location: Andorra · Italy
• Contact: info@wears-solene.com

What we collect

• Cart contents stored in a necessary browser cookie
• Checkout and payment details processed by Stripe (we do not store full card numbers)
• Shipping address, email, and phone provided at checkout
• Contact form and newsletter submissions you send us
• Basic technical logs needed to run and secure the site

How we use data

To fulfill orders, provide support, send newsletters you opted into, improve the store, and meet legal obligations. We do not sell personal data.

Legal bases (GDPR)

Where EU/EEA data protection law applies, we process data on the bases of contract performance (orders), legitimate interests (security, service improvement), consent (optional cookies and marketing), and legal obligation (accounting, tax).

Processors

Stripe processes payments. Fulfillment partners may receive shipping details to deliver your order. Analytics or marketing tools only load if you accept optional cookies.

Retention & rights

We keep order records as required for accounting and support. You may request access, correction, or deletion of personal data we hold by emailing info@wears-solene.com. Where applicable, you may also lodge a complaint with your local data protection authority.

Cookies

See our Cookie Policy for types and choices.